Thursday, November 13, 2014
The music of your youth is part of your identity. The sounds
float along with you throughout your life. Like a favorite
old pair of jeans they represent comfort; what you know and what
you like. The downside is that your connection to your
favorite music can limit you from exploring others. I’m...
Friday, October 31, 2014
I received a panic phone call from a senior executive that I've
just begun to work with. He was distraught because an individual
that he deemed to have the most potential of all his senior
staff had just given notice. When I asked my client why
the employee was leaving the company, he said it was...
Monday, October 20, 2014
The traditional Career Fair has existed for many years. Job
seekers come in droves to a conference centre or hotel with the
hopes of directly talking to a company representative about their
skills and how they may be a good ‘fit’ for their
organization. The good news is many job fairs are...
Thursday, October 16, 2014
I was recently re-reading a book by Jeffrey Gitomer and
came to the principle: Kick Your Own &$*. I was struck by the
power and simplicity of this principle because it’s one that we can
all easily remember. The principle goes beyond the focus of the
book, building a business, and extends to many...
Tuesday, September 9, 2014
I was recently having dinner with a group of friends when one asked
another why she had not been returning calls and missed our last
dinner! Astra explained that she was experiencing a rough time at
work. Her company was downsizing a large number of people and it
had caused her so much stress that...
Friday, September 5, 2014
You’ve been made a formal offer of employment. Congratulations! All
of your hard work preparing for numerous interviews has paid off.
You had stiff competition for the position, but you’re the final
candidate. You’re now finalizing the paperwork and will start in 2
weeks, pending the minor issue of...
Wednesday, September 3, 2014
With 300 million members, LinkedIn is easily the largest
professional social media platform. It’s terrific for networking,
sourcing jobs, and lots more. LinkedIn played an integral
role in helping me land my current role. I used LinkedIn to search
by keyword skill and industry to connect with...
Tuesday, August 19, 2014
So you have done all the work to measure the impact of coaching.
The finance department is happy that your investment has paid off,
but how do you really get the most of the effort you have invested?
It’s not just about the numbers; it’s about improving the process.
Here are some ideas for...
Friday, August 15, 2014
There’s an emerging trend these days in the career transition and
outplacement world called “virtual transition”. Virtual
transition is career transition support that is delivered remotely.
It can be done via telephone, Skype, or other similar technologies,
but clients never travel to a...
Thursday, August 14, 2014
In our last blog, we talked about what to measure when looking to
evaluate coaching effectiveness. In this blog, we will focus
on lessons learned in terms of how to measure the impact of
coaching. It doesn't have to be complicated to be effective.
Capitalize on what already exists and leverage the...
Tuesday, August 12, 2014
There are countless resources available to managers on how to be an
effective leader, improve communication skills, and deal with
difficult employees, but what if the difficult conversation has to
be initiated by you, the employee? What strategies can you use
to effectively manage conversations with...
Wednesday, August 6, 2014
What is the secret ingredient to being a great manager? Could
it be a sound approach to coaching? Coaching underpins good team
communication and collaboration. Coaching activates employee
engagement and drives career management success for both the
employee and organization. Fundamental coaching...
Tuesday, July 29, 2014
In my experience Gen Y are not afraid to step up and take on
responsibility. They possess a ‘can do attitude’ and are great team
players. Twenty-eight percent of managerial positions in the United
States are already held by Gen Ys, those born between 1980 – 2000,
also known as Millennials (Bersin)....
Monday, July 28, 2014
One of the best parts about working with clients in career
transition is when I get the call saying “I’ve got an offer”.
This is the end game so it’s very good news and I truly share in
their excitement. This excitement is often quickly followed with
“What do I do now?” Euphoria is replaced with –...
Monday, July 7, 2014
I recently reflected back on a time in my career when I spent 7
years travelling across Canada and the US speaking to employees and
leaders on how to navigate change and transformation. My belief in
traditional change management theories shifted 8 years ago on
a cold day in January. I met an intact...
Thursday, July 3, 2014
We know coaching works. But many organizations are under
increased scrutiny and need quantitative evidence (the numbers) to
justify the spend. This can put pressure on internal HR/OD leaders
as it creates extra work for those who already have overflowing
desks. We have some good news… measuring the...
Wednesday, June 25, 2014
Everyone who goes through the job search process will eventually
come face-to-face with this basic fact: Job searching
requires more than just a great resume and finely tuned interview
skills. It’s a journey that opens us up to much more, whether we’re
a willing participant or approach it kicking...
Monday, June 23, 2014
Janet was furious, hurt and definitely disengaged from her position
as Senior Director of Operations at a small healthcare
service. “I have worked with the company for 15 years and
have always been considered a high-potential. My contributions over
the years have helped ensure the profitability of...
Wednesday, June 4, 2014
I recently read a blog by Alex Malley called “You’re hired! The six
characteristics I look for in a job applicant”. Beyond experience
and education, Alex outlines the things that differentiate the
ideal candidate from the competition. The qualities he references
include everything from being...
Wednesday, May 21, 2014
As an employer, does your company offer a competitive compensation
package and opportunities for career advancement? Are you looking
for bright and talented individuals who want to make a difference
in your customers’ lives and in the communities where you live and
work? Do you support diversity,...
Monday, May 5, 2014
It’s a common theme -- moving from doing to managing can be both
rewarding and daunting. On the one hand, new managers have been
recognized for their hard work, but the flip side is they now have
to start to manage people and much of the success of a manager is
around ‘people skills’. We all know...
Friday, May 2, 2014
Does this sound familiar? You know you are a good leader. You
sincerely care about your people. You give solid direction and
constructive performance feedback. You get good employee survey
results. Yet you secretly cringe when one of your employees
says: “can we talk about my next promotion?” There...
Thursday, May 1, 2014
The latest ORC International HR Reflections report states that 60
per cent of U.S. organizations say there is a skills gap within
their industry sector but 82 per cent say they do not undertake any
formal research to determine what people need. Did I miss
something? How is it that we can complain of...
Thursday, May 1, 2014
Organizations need to rely more heavily on their people to respond
to the changing business reality. Finding and keeping people is
more important than ever and the role of the manager is central to
responding to these challenges. Knightsbridge believes that
building the capabilities of your people...
Wednesday, April 30, 2014
So you’re not sure what’s just happened. You’ve received a
phone call that you will not be moving on to the next round of
interviews. You take stock of what you did. - You had a good résumé
that effectively sold your skills and breadth of experience. - You
wrote a strong cover letter that spoke...
Tuesday, April 29, 2014
“For the majority of employees, managers are the gateway to the
future.” This quote from a recent Knightsbridge study is one that
resonates with many people. From our experience, leaders
underestimate their impact on employee engagement and retention.
What if I told you most employees just want...
Monday, April 14, 2014
After the horrifying events last week in which an HR professional
was stabbed during a termination, clients and associates have
expressed concerns about the risks of terminations. I reassured
them that situations like this are very rare. Over the last ten
years, I have been privy to thousands of...
Friday, April 11, 2014
Recently a large Canadian customer with operations in Australia
contacted us to assist with a small downsizing. We were happy to
oblige and made arrangements with our partner in Australia to
handle all of the arrangements. In North America, this process
would include the outplacement firm (like...
Wednesday, April 9, 2014
Like buying a house, selecting the right leadership coach is an
important decision with both a rational and an emotional component.
It can be challenging and sometimes intimidating. How do you select
among all the different options? When selecting a coach there are a
number of criteria to keep in...
Friday, April 4, 2014
When it comes to having a career conversation, there are many
ingredients that contribute to success, and - like in any great
recipe – combining them artfully is usually necessary to create the
best finished product. As a leader, you are going to have to be
willing and open to trying a few different...
Friday, March 28, 2014
Even though most HR practitioners are familiar with the benefits
that career development can provide, many business leaders,
managers and especially C-suite executives are not. Recently I was
working with a client in the consumer products industry who was
struggling to find a solution for dismal...
Thursday, March 27, 2014
Is this leader “coachable”? First and foremost, being
coachable is not a fixed trait but instead something that can
change based on the situation, circumstances and point in time.
Here’s the better question to ask: Would coaching benefit
this leader at this point? Here are the three criteria...
Monday, February 24, 2014
This past Olympic fortnight I’ve been struck a number of times by
the graciousness of individuals at the top of their profession.
What it looks like is this: athletes honouring the trailblazers
before them to provide the opportunity to do what they are so
talented at doing, winners and losers...
Thursday, February 6, 2014
What is CEO coaching and why is it worth a small fortune? Coaching
a CEO is very different from any other executive coaching
assignment. CEOs do not have peers and, in most cases, they do not
have a single boss – often reporting to an external board or, in
the case of some entrepreneurs, only to...
Wednesday, February 5, 2014
In a recent executive coaching survey from Stanford University and
the Miles Group, when asked about areas for personal development,
nearly 43% of CEOs stated conflict management skills. A wise
colleague of mine said “just imagine if a CEO came to their role
with this stuff worked out.” With the...
Wednesday, January 22, 2014
In a meeting with a coaching client this week, I was again struck
by the powerful disconnect that can happen between a team leader’s
intention and impact. My experience is that leaders show up every
day wanting to do the very best they can for their teams. My
client, let’s call her Mary, is just...
Wednesday, January 22, 2014
If you are a member of a leadership team, you make risky decisions
all the time. If you think the only path to managing risk is hiring
smarter people and doing more analysis, you’re missing a key piece
of the puzzle. The dynamic on your team might be
increasing the risk of associated with your...
Wednesday, January 22, 2014
As the world's most admired company, Apple has continued to sit in
the spotlight through success, challenge and change. Over the past
few years, we have watched carefully to see how the company would
manage through one of the highest profile CEO succession
transitions in history. We were curious if...
Thursday, January 16, 2014
Whether coaching works is a question I get asked all the time as a
coach and the head of leadership coaching for Knightsbridge Human
Capital Solutions. I have personally witnessed the power of
coaching time and again, and a recently published article in the
Journal of Positive Psychology provides...
Tuesday, January 7, 2014
One of my great passions is facilitating business strategy
sessions. As I’ve told you before, I’m a junkie for business and
facilitating strategy gives me a taste of so many different
businesses that I’m like a kid in a candy store. But almost
every time I facilitate a strategy session, I realize...
Friday, December 20, 2013
As an executive coach, I work with leaders across many sectors and
industries. During the past 10 years, I've coached over 100
provincial and municipal leaders in different roles at all levels.
What I've come to know is that leading in the public sector is in
many ways more complex and challenging...
Thursday, December 19, 2013
Making sure managers are prepared to deal with the challenges ahead
requires an array of tools and techniques. In addition to hard
skills, including technical ones, managers need a cluster of skills
and attributes that are really more about the art, not the science,
of leadership. We have been...
Saturday, December 14, 2013
After what seemed like an interminable period of inaction, the
board at Lululemon Athletica has finally made itself heard.
On Tuesday, the iconic activewear company stunned the business
world with a two-pronged announcement: first, founder and chairman
Chip Wilson would step down; and second,...
Monday, November 25, 2013
Recently, I was helping a team think through the imminent arrival
of a new leader. They had been preparing and talking with a variety
of consultants and advisors about the transition. One firm shared a
one-page overview and an article about their approach, which they
passed on to me. As I read it,...
Friday, November 22, 2013
Investing in learning is not just about people…it is the key to
organizational sustainability. Although top-of-mind for
organizations poised for growth, many have not yet figured out how
to create an optimal learning experience to get the most from their
learning investment. While there is much talk...
Thursday, November 21, 2013
Recent estimates put the cost of replacing a bad hire at up to five
times the annual salary. At the executive level, that brings
significant risk. By the time you realize a bad hire has been made,
often it’s too late. The resulting loss of customers, employees and
damage to your brand can make or...
Thursday, November 7, 2013
We've all worked with that teammate who feels like a wet blanket,
too often complaining that the sky is falling or bringing up past
beefs endlessly and unconstructively. Over time, we tend to
ignore the complainer – in large part because he isn't a ton of fun
to be around. He pokes at old...
Wednesday, October 9, 2013
Do we need a hammer to convince Canadian companies to appoint more
women directors? The Ontario Teachers' Pension Plan certainly
thinks so. This week, Teachers made a splash with a proposal to the
Ontario Securities Commission that all publicly traded
companies be required to have at least three...
Wednesday, October 9, 2013
With the amount of attention on virtual teams and the number of
questions I get on how to make virtual teams work, I thought it
would be valuable to provide some tips and advice. This is part 3
in a series on helping your virtual team get real. You can see the
first two posts in the series here: ...
Tuesday, September 24, 2013
In this series, I’m sorting out the fact from fiction on
virtual teams and giving you a few practical suggestions to help
your virtual team get real. In the first post, I advocated for the
importance of small talk and rapport building. In this post:
dealing with the challenges of satellite...
Tuesday, September 17, 2013
Much is made of the difference between co-located and so-called
virtual teams. I think the moniker is pretty silly, because
the teams with members who sit in different countries aren’t any
less real than teams that sit practically on one another’s
laps. What is very real is the challenge of making...
Friday, August 9, 2013
I can’t tell you the number of times I’ve been called into an
organization to help build a culture of teamwork, only to learn
that people are measured, managed, and rewarded around individual
performance. If success in your organization is defined exclusively
by personal effort and achievement,...
Thursday, August 8, 2013
As leaders, we are responsible for developing the talent in
our organizations for the future. There is no rocket science here.
Yet, as we grow into larger and more senior leadership roles, we
have a more specific obligation to identify and develop our own
successors. This is about risk, business...
Wednesday, July 31, 2013
For a number of years, Knightsbridge had the tag line – Thinking
Moves Ahead. We believed that we could bring greater value to our
clients by sharing new ways to think about critical human capital
issues. And over the last decade we’ve been sharing our
perspective on human capital issues such as...
Tuesday, July 30, 2013
Humans are complicated, idiosyncratic, and fallible. Take eight to
ten of them, combine them into a team and pressure them to produce
results and you have the ingredients for dysfunction. So it’s no
surprise that organizations are frequently looking to outside
experts to assist with team...
Monday, July 29, 2013
Stop me if you’ve heard this one before: You’ve been
downsized, right sized, or optimized and just as you begin to get
over the angst and confusion of this decision you run into that
thing called the marketplace. Don’t get me wrong, it is where you
need to be. It’s just that the marketplace can...
Thursday, June 27, 2013
Every year about this time, I begin to hear my Career Transition
clients say things such as “With summer, around the corner, is now
the best time to be looking for a job?”, “Are there any jobs posted
during the summer?”, “I’ve really noticed that the job
advertisements have dropped off” or my...
Monday, June 24, 2013
Career Capital is the result of investing in your skills,
attributes, and behaviors. If you have an abundance of Career
Capital you are the person people want to work with or work for,
leaders see you as the high potential, and other employees want to
collaborate with you. Individuals who have...
Tuesday, June 11, 2013
The most intriguing concept cars combine technology, innovation,
and thoughtful design. The talented individuals that create these
prototypes are constantly imagining, evaluating, testing, refining,
and re-evaluating. This will ensure that the ideas they envision as
they peek into the future can one...
Thursday, May 30, 2013
At a recent gala and Lessons From Legends breakfast event, Junior
Achievement and Knightsbridge celebrated the induction of four
business leaders into The Canadian Business Hall of Fame. The
events provided a forum for executives and Junior Achievers to
celebrate with, and learn from, these...
Tuesday, May 28, 2013
In my last Knightsbridge blog post, I gave you some tips on what to
do when a teammate gets fired. Today, I’m focusing on the other
side of the coin. What if a teammate quits? It can feel
really terrible—like you’re being dumped. “No really, it’s about
me, not you.” Yeah, right! Here are some...
Wednesday, May 22, 2013
It’s an unpleasant reality of the modern workplace—at some point,
you will probably have a teammate who gets fired. We get
uncomfortable and awkward in these situations and that’s not
helpful to anyone. Here’s some quick tips for what to do when
a teammate gets fired. 1. Stop speculating: In my...
Tuesday, May 14, 2013
Last week I was going to write a blog titled “I Don’t Have a
Life, I Have a Job”. The focus of the blog post was going to be the
issue of work-life balance and how difficult that can be to manage.
However; the issue of managing my life and managing my career
recently became a reality for me. On...
Friday, May 3, 2013
You’ve bonded with your teammates; built trust and established open
lines of communication. You’re a model of modern teamwork.
That is—until the playoffs pit your favorite team against the
favorite of your colleague. Whether it’s the NHL playoffs and
you’re embroiled in an original-six rivalry,...
Wednesday, May 1, 2013
Organizations today need to approach leadership development in a
more aligned and integrated manner. Some of the common challenges
we see in organizations are fragmented leadership development
initiatives, lack of continuity between programs by leadership
level, and a focus on educating leaders...
Thursday, April 18, 2013
An executive asked me a really interesting question in a team
session recently: “Which should be our first team?” What he was
talking about was the divided loyalties of leading one team (your
team of direct reports) and participating as a member of another
team (the executive team). It’s a great...
Thursday, April 4, 2013
Imagine this scenario. You gave a presentation at your team
meeting today. It was a progress report on your big project. Around
the table, heads nodded. Then this afternoon, you were walking down
the hallway when you overheard a conversation between two
teammates. One was complaining loudly about...
Wednesday, April 3, 2013
The idea that leadership actually starts at the Board has been
slowly incubating over the past several years – and it’s now time
for that idea to fully hatch. While the primary role of the Board
has traditionally been focused on CEO performance, succession and
strategy oversight, times are changing...
Tuesday, March 19, 2013
Pssst. I’ll let you in on a little secret. Executives who hold
strong professional relationships with executive search consultants
are the first to land. Want to hear another secret? The best
time to build a relationship with a search consultant is when
you’re not even looking for a new job....
Tuesday, March 19, 2013
Many people assume networking is a skill set that you need
if you are looking for a job or you are in sales, but the truth is
that networking is a key skill set that everyone needs to have in
today’s job market. Networking is key to career success for many
reasons including if you currently hold a...
Wednesday, March 13, 2013
An effective succession management process will help us mitigate
risk to the business, ensure continuity through times of change,
and consistently build talent for the future. This sounds pretty
good, doesn’t it? Unfortunately, for many leaders, it’s far more
difficult to achieve. Having a clear...
Wednesday, March 6, 2013
In the Leadership realm, role modeling is considered table stakes.
For leaders to live and breathe the behaviors and values they wish
the rest of the organization to live. What I’ve noticed is
that most leaders think role modeling only really counts at
‘important’ times and places – at key meetings...
Tuesday, March 5, 2013
Detaching from a job that you have held for years is very
difficult - especially if you did not choose to leave, but instead
were given a package and told your services were no longer
required. Dan had been working with the same company for 10
years as a Sales Manager with 15 people reporting to...
Friday, February 22, 2013
In my last post (10 Things to Avoid When Implementing Leadership
Development Programs) I talked about how the game of snakes
(chutes) and ladders can be a useful analogy for understanding what
strategies help move you ahead when implementing leadership
programs and what make you slide backwards. In...
Wednesday, February 20, 2013
I read a great blog about what to do if you’re feeling
under-utilized on your team. The article was by Career expert
Chrissy Scivicque. You can read it here. One of her useful
suggestions (after making sure you’re doing your current job to
perfection) was to make a specific request of your boss...
Thursday, February 14, 2013
Ineffective leadership continues to put organizations at risk.
There has been no shortage of news coverage about boards struggling
with and losing confidence in the CEO, and senior executives being
ousted or jumping ship. Think E-Trade Financial, Yahoo, Citigroup,
and most recently Rio Tinto. All...
Monday, February 11, 2013
We recruiters are great at finding candidates and getting
them ready to see you. But after that, it's up to you and your
team. Interviewing potential candidates is one of the most
important user experiences that folks will have with your
organization. As we tell candidates, you only get one...
Friday, February 8, 2013
Organizations have good intentions when it comes to rolling out
leadership development programs. What I’ve found in working
with organizations of all sizes and in all sectors is that it can
become a bit like playing the game of snakes (chutes for the U.S.
folks) and ladders – some actions help move...
Tuesday, February 5, 2013
The biggest mistake that teams make is not answering the question
“Why are we a team?” It seems the time has finally come when
organizations are taking seriously the role of teams in
productivity, growth, and innovation. I’ve been busier than
ever. That means I’ve been meeting new teams and asking...
Monday, February 4, 2013
When I first started writing this over the Christmas holiday
I was going to inspire you with my knowledge and expertise on
creating, setting, and achieving goals. I wanted to teach
people how to get that promotion, recognition from your boss, or a
salary increase — I am all about goals. I even...
Wednesday, January 30, 2013
I had a great week last week taking our crusade to end the misery
of bad teams to Newfoundland and Nova Scotia. As I always do
when I get the privilege of standing in front of an audience, I
asked about the local customs around team building. (The recovering
scientist in me can’t resist the chance...
Monday, January 28, 2013
The executive interview process can be a lengthy one with many
interviewers and stakeholders to impress along the way. Shining at
this initial stage will help you establish credibility early in the
process. Here are 4 tips to help ensure that first interview is a
slam dunk: 1. Be gracious to...
Thursday, January 24, 2013
Have you wondered why all the money spent on development programs
has not changed the behavior of your leaders? You need to
tackle leaders’ mindsets first. Traditional training targets skill
development. This is useless if leaders do not: see the value in
focusing their precious time on learning...
Tuesday, January 15, 2013
After being released from a job your mind may have a million
questions: what should I do next, who do I know, should I relocate,
what should I say about why I am no longer with company XYZ, who
can help me, who is in my network, what kind of interview questions
will I be asked, and on and on. In my...
Thursday, January 10, 2013
The New Year marks a time for many to reflect. For some, it’s about
confronting the obvious: I am not happy in my career and I want
things to change. When it comes to making a career move, it’s
tempting to think: All I need to do is change my current role and
happiness will be all mine … mua haa haa...
Wednesday, January 9, 2013
I was in a meeting with the executive team of a financial
institution before the holidays. The organization isn’t hitting
their financial targets and still made the investment in a yearlong
leadership development program for the VPs and Directors. They
recognized that to be successful moving forward...
Tuesday, January 8, 2013
We've had a few new hires on the team recently and it's inspired me
to share some tips for doing a great job of welcoming them and
contributing to team effectiveness from the first moment on the
job. Most of us have joined a company only to find no desk, no
computer, or no one to eat with on day...
Wednesday, December 19, 2012
With The Gift of Advice, Knightsbridge asked Canada’s top
executives and senior professionals to share their most inspiring
words of wisdom. Each response was different, but all had one thing
in common: great insight. Here’s a visual breakdown of the advice
Thursday, December 13, 2012
At some point all of us have received a piece of advice that
really hit home; a tidbit of wisdom that influenced or enlightened
us, and ultimately helped shape our career. This Holiday Season, in
the spirit of giving, Knightsbridge is asking business leaders
across Canada to pay it forward. Simply...
Wednesday, December 12, 2012
As a career coach I work with people every day, helping them
understand their skills, value, brand, motivators, and overall
career aspirations. The one question I am asked on a regular basis
is “how do I find my passion?” -- the perfect job that is
fulfilling enough to drive every aspect of your...
Tuesday, December 11, 2012
A while back, a client of mine asked if she could buy me lunch and
get some ideas about how to handle a prickly situation on her team.
I shared a few ideas that were simple, but I think they were
helpful. As we got up to leave the restaurant, she said to me “you
always have the right words to say!”...
Monday, December 10, 2012
LinkedIn recently published a top 10 list of repetitive words
professionals over-use on their profiles. According to LinkedIn,
“creative”, “motivated” and “communication” are boring and
overused. So the latest buzz is to figure out unique ways to
describe what you offer. While I agree with this...
Tuesday, December 4, 2012
For everyone rolling your eyes at the word “brand”, replace
the word “brand” for “reputation”. Now let me
introduce you to the importance of managing your brand because you
have one regardless of what you think. People have an opinion about
how you show up in the workplace and who you are so...
Monday, December 3, 2012
In my previous post, I argued that teams should stop trying to
reduce tension and start using that tension to propel them forward.
Doing so requires that you focus on the tension between what is
today and what needs to be for the future. I call this vertical
tension. To be effective, the vertical...
Monday, December 3, 2012
It has been written by philosophers, politicians, and people
in general “the measure of a society is how we treat the weakest
members.” Needless to say we are failing miserably at how we
treat our aging population, but I will leave that for another day.
Today, I want to discuss our younger...
Monday, November 26, 2012
How do you reduce the tension on your team? You don't: you
redirect it. I was standing in front of the Executive Team of a
large hospital. We were in the midst of an intensive
leadership development program when a member of the team asked
“should there be tension on a healthy team?” What a great...
Tuesday, November 20, 2012
Should you hire an executive search firm to conduct your next
important executive hire? Here are five mistakes companies commonly
make when they don’t: 1. Downplaying the urgency – In this
day and age, everything is urgent, right? However, a key vacancy at
the senior executive level is especially...
Monday, November 19, 2012
Over the last ten years I have been privy to thousands of corporate
transitions and have observed both good and bad behaviors from
managers and employees. The Impact of Termination on
Employees: For many employees a termination is a defining moment in
their life ─ a moment in time that affects...
Monday, November 19, 2012
Teams are about relationships. Relationship are about
communication. Communication is the sender AND the receiver. If
there is one fundamental concept that you can apply to making your
team more effective, it's to get really good at understanding
intent and impact in communications. I see situations...
Wednesday, November 14, 2012
Over the last year, my colleagues and I at Knightsbridge have been
working on building our social media presence. Many of my clients
have started to reach out and ask how social media can help with
leadership development. But before you can do that, you’ve got to
know what social media actually is....