Monday, April 14, 2014
After the horrifying events last week in which an HR professional
was stabbed during a termination, clients and associates have
expressed concerns about the risks of terminations. I reassured
them that situations like this are very rare. Over the last ten
years, I have been privy to thousands of...
Friday, April 11, 2014
Recently a large Canadian customer with operations in Australia
contacted us to assist with a small downsizing. We were happy to
oblige and made arrangements with our partner in Australia to
handle all of the arrangements. In North America, this process
would include the outplacement firm (like...
Wednesday, April 9, 2014
Like buying a house, selecting the right leadership coach is an
important decision with both a rational and an emotional component.
It can be challenging and sometimes intimidating. How do you select
among all the different options? When selecting a coach there are a
number of criteria to keep in...
Friday, April 4, 2014
When it comes to having a career conversation, there are many
ingredients that contribute to success, and - like in any great
recipe – combining them artfully is usually necessary to create the
best finished product. As a leader, you are going to have to be
willing and open to trying a few different...
Friday, March 28, 2014
Even though most HR practitioners are familiar with the benefits
that career development can provide, many business leaders,
managers and especially C-suite executives are not. Recently I was
working with a client in the consumer products industry who was
struggling to find a solution for dismal...
Thursday, March 27, 2014
Is this leader “coachable”? First and foremost, being
coachable is not a fixed trait but instead something that can
change based on the situation, circumstances and point in time.
Here’s the better question to ask: Would coaching benefit
this leader at this point? Here are the three criteria...
Monday, February 24, 2014
This past Olympic fortnight I’ve been struck a number of times by
the graciousness of individuals at the top of their profession.
What it looks like is this: athletes honouring the trailblazers
before them to provide the opportunity to do what they are so
talented at doing, winners and losers...
Thursday, February 6, 2014
What is CEO coaching and why is it worth a small fortune? Coaching
a CEO is very different from any other executive coaching
assignment. CEOs do not have peers and, in most cases, they do not
have a single boss – often reporting to an external board or, in
the case of some entrepreneurs, only to...
Wednesday, February 5, 2014
In a recent executive coaching survey from Stanford University and
the Miles Group, when asked about areas for personal development,
nearly 43% of CEOs stated conflict management skills. A wise
colleague of mine said “just imagine if a CEO came to their role
with this stuff worked out.” With the...
Wednesday, January 22, 2014
In a meeting with a coaching client this week, I was again struck
by the powerful disconnect that can happen between a team leader’s
intention and impact. My experience is that leaders show up every
day wanting to do the very best they can for their teams. My
client, let’s call her Mary, is just...
Wednesday, January 22, 2014
If you are a member of a leadership team, you make risky decisions
all the time. If you think the only path to managing risk is hiring
smarter people and doing more analysis, you’re missing a key piece
of the puzzle. The dynamic on your team might be
increasing the risk of associated with your...
Wednesday, January 22, 2014
As the world's most admired company, Apple has continued to sit in
the spotlight through success, challenge and change. Over the past
few years, we have watched carefully to see how the company would
manage through one of the highest profile CEO succession
transitions in history. We were curious if...
Thursday, January 16, 2014
Whether coaching works is a question I get asked all the time as a
coach and the head of leadership coaching for Knightsbridge Human
Capital Solutions. I have personally witnessed the power of
coaching time and again, and a recently published article in the
Journal of Positive Psychology provides...
Tuesday, January 7, 2014
One of my great passions is facilitating business strategy
sessions. As I’ve told you before, I’m a junkie for business and
facilitating strategy gives me a taste of so many different
businesses that I’m like a kid in a candy store. But almost
every time I facilitate a strategy session, I realize...
Friday, December 20, 2013
As an executive coach, I work with leaders across many sectors and
industries. During the past 10 years, I've coached over 100
provincial and municipal leaders in different roles at all levels.
What I've come to know is that leading in the public sector is in
many ways more complex and challenging...
Thursday, December 19, 2013
Making sure managers are prepared to deal with the challenges ahead
requires an array of tools and techniques. In addition to hard
skills, including technical ones, managers need a cluster of skills
and attributes that are really more about the art, not the science,
of leadership. We have been...
Saturday, December 14, 2013
After what seemed like an interminable period of inaction, the
board at Lululemon Athletica has finally made itself heard.
On Tuesday, the iconic activewear company stunned the business
world with a two-pronged announcement: first, founder and chairman
Chip Wilson would step down; and second,...
Monday, November 25, 2013
Recently, I was helping a team think through the imminent arrival
of a new leader. They had been preparing and talking with a variety
of consultants and advisors about the transition. One firm shared a
one-page overview and an article about their approach, which they
passed on to me. As I read it,...
Friday, November 22, 2013
Investing in learning is not just about people…it is the key to
organizational sustainability. Although top-of-mind for
organizations poised for growth, many have not yet figured out how
to create an optimal learning experience to get the most from their
learning investment. While there is much talk...
Thursday, November 21, 2013
Recent estimates put the cost of replacing a bad hire at up to five
times the annual salary. At the executive level, that brings
significant risk. By the time you realize a bad hire has been made,
often it’s too late. The resulting loss of customers, employees and
damage to your brand can make or...