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Is Stupid Loyalty Getting In The Way Of Your Career Success?

I was recently having dinner with a group of friends when one asked another why she had not been returning calls and missed our last dinner! Astra explained that she was experiencing a rough time at work. Her company was downsizing a large number of people and it had caused her so much stress that...
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Close the Career Opportunity by Preparing Your Reference

You’ve been made a formal offer of employment. Congratulations! All of your hard work preparing for numerous interviews has paid off. You had stiff competition for the position, but you’re the final candidate. You’re now finalizing the paperwork and will start in 2 weeks, pending the minor issue of...
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5 Ways to Bring Your Personal Brand to Life Using LinkedIn

With 300 million members, LinkedIn is easily the largest professional social media platform. It’s terrific for networking, sourcing jobs, and lots more.  LinkedIn played an integral role in helping me land my current role. I used LinkedIn to search by keyword skill and industry to connect with...
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Measuring the Effectiveness of Coaching: The So-What?

So you have done all the work to measure the impact of coaching. The finance department is happy that your investment has paid off, but how do you really get the most of the effort you have invested? It’s not just about the numbers; it’s about improving the process. Here are some ideas for...
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Virtual Career Transition Support – Is it a good thing?

There’s an emerging trend these days in the career transition and outplacement world called “virtual transition”.  Virtual transition is career transition support that is delivered remotely. It can be done via telephone, Skype, or other similar technologies, but  clients never travel to a...
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Measuring the Effectiveness of Coaching: Start Where You Are and Use What You Have

In our last blog, we talked about what to measure when looking to evaluate coaching effectiveness.  In this blog, we will focus on lessons learned in terms of how to measure the impact of coaching. It doesn't have to be complicated to be effective. Capitalize on what already exists and leverage the...
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Do You Have a Minute? How to Initiate a Difficult Conversation With Your Manager

There are countless resources available to managers on how to be an effective leader, improve communication skills, and deal with difficult employees, but what if the difficult conversation has to be initiated by you, the employee? What strategies can you use to effectively manage conversations with...
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Great Managers Coach

What is the secret ingredient to being a great manager? Could it be a sound approach to coaching? Coaching underpins good team communication and collaboration. Coaching activates employee engagement and drives career management success for both the employee and organization. Fundamental coaching...
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Teaching Gen Y To Lead

In my experience Gen Y are not afraid to step up and take on responsibility. They possess a ‘can do attitude’ and are great team players. Twenty-eight percent of managerial positions in the United States are already held by Gen Ys, those born between 1980 – 2000, also known as Millennials (Bersin)....
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7 Steps for Negotiating Your Offer of Employment

One of the best parts about working with clients in career transition is when I get the call saying “I’ve got an offer”.  This is the end game so it’s very good news and I truly share in their excitement. This excitement is often quickly followed with “What do I do now?”  Euphoria is replaced with –...
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Change Management Guidelines for Leaders

I recently reflected back on a time in my career when I spent 7 years travelling across Canada and the US speaking to employees and leaders on how to navigate change and transformation. My belief in traditional change management theories shifted  8 years ago on a cold day in January. I met an intact...
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Measuring the Effectiveness of Coaching : Where Rigour Meets Practicality

We know coaching works.  But many organizations are under increased scrutiny and need quantitative evidence (the numbers) to justify the spend. This can put pressure on internal HR/OD leaders as it creates extra work for those who already have overflowing desks. We have some good news… measuring the...
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Resume Confessions

Everyone who goes through the job search process will eventually come face-to-face with this basic fact:  Job searching requires more than just a great resume and finely tuned interview skills. It’s a journey that opens us up to much more, whether we’re a willing participant or approach it kicking...
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Managing Organizational Change

Janet was furious, hurt and definitely disengaged from her position as Senior Director of Operations at a small healthcare service.  “I have worked with the company for 15 years and have always been considered a high-potential. My contributions over the years have helped ensure the profitability of...
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Do You Know What Your Career Networth Is?

I recently read a blog by Alex Malley called “You’re hired! The six characteristics I look for in a job applicant”. Beyond experience and education, Alex outlines the things that differentiate the ideal candidate from the competition. The qualities he references include everything from being...
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There's No Difference Between Your "Brand" and Your "Employer Brand"

As an employer, does your company offer a competitive compensation package and opportunities for career advancement? Are you looking for bright and talented individuals who want to make a difference in your customers’ lives and in the communities where you live and work? Do you support diversity,...
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3 Types of Skills New Managers Need

It’s a common theme -- moving from doing to managing can be both rewarding and daunting. On the one hand, new managers have been recognized for their hard work, but the flip side is they now have to start to manage people and much of the success of a manager is around ‘people skills’. We all know...
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The Question That Makes Even Great Leaders Cringe

Does this sound familiar? You know you are a good leader. You sincerely care about your people. You give solid direction and constructive performance feedback. You get good employee survey results.  Yet you secretly cringe when one of your employees says: “can we talk about my next promotion?” There...
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Start at the End to Close the Skills Gap

The latest ORC International HR Reflections report states that 60 per cent of U.S. organizations say there is a skills gap within their industry sector but 82 per cent say they do not undertake any formal research to determine what people need. Did I miss something? How is it that we can complain of...
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Top 3 Manager Skills

Organizations need to rely more heavily on their people to respond to the changing business reality. Finding and keeping people is more important than ever and the role of the manager is central to responding to these challenges. Knightsbridge believes that building the capabilities of your people...
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They’re Just Not That Into You

So you’re not sure what’s just happened.  You’ve received a phone call that you will not be moving on to the next round of interviews. You take stock of what you did. - You had a good résumé that effectively sold your skills and breadth of experience. - You wrote a strong cover letter that spoke...
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Are Managers Too Busy Managing Stuff To Manage People?

“For the majority of employees, managers are the gateway to the future.” This quote from a recent Knightsbridge study is one that resonates with many people. From our experience, leaders underestimate their impact on employee engagement and retention. What if I told you most employees just want...
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Reducing the Risks of Difficult Terminations

After the horrifying events last week in which an HR professional was stabbed during a termination, clients and associates have expressed concerns about the risks of terminations. I reassured them that situations like this are very rare. Over the last ten years, I have been privy to thousands of...
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Is your North American mindset tripping you up?

Recently a large Canadian customer with operations in Australia contacted us to assist with a small downsizing. We were happy to oblige and made arrangements with our partner in Australia to handle all of the arrangements. In North America, this process would include the outplacement firm (like...
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How To Select Your Leadership Coach

Like buying a house, selecting the right leadership coach is an important decision with both a rational and an emotional component. It can be challenging and sometimes intimidating. How do you select among all the different options? When selecting a coach there are a number of criteria to keep in...
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A Recipe for a Career Conversation

When it comes to having a career conversation, there are many ingredients that contribute to success, and - like in any great recipe – combining them artfully is usually necessary to create the best finished product. As a leader, you are going to have to be willing and open to trying a few different...
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Show Them The Money: A 4-Step Business Case for Career Management

Even though most HR practitioners are familiar with the benefits that career development can provide, many business leaders, managers and especially C-suite executives are not. Recently I was working with a client in the consumer products industry who was struggling to find a solution for dismal...
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How Do I Know If Someone Is Coachable?

Is this leader “coachable”?  First and foremost, being coachable is not a fixed trait but instead something that can change based on the situation, circumstances and point in time. Here’s the better question to ask:  Would coaching benefit this leader at this point? Here are the three criteria...
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Make Gold-Medal Graciousness Part of your Personal Brand

This past Olympic fortnight I’ve been struck a number of times by the graciousness of individuals at the top of their profession. What it looks like is this: athletes honouring the trailblazers before them to provide the opportunity to do what they are so talented at doing, winners and losers...
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Why CEOs Have To Pay For The Truth

What is CEO coaching and why is it worth a small fortune? Coaching a CEO is very different from any other executive coaching assignment. CEOs do not have peers and, in most cases, they do not have a single boss – often reporting to an external board or, in the case of some entrepreneurs, only to...
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Getting Ready To Step Into The C-Suite? Better Beef Up Your Conflict Management Skills

In a recent executive coaching survey from Stanford University and the Miles Group, when asked about areas for personal development, nearly 43% of CEOs stated conflict management skills. A wise colleague of mine said “just imagine if a CEO came to their role with this stuff worked out.”  With the...
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Team Leaders Can Do More By Doing Less

In a meeting with a coaching client this week, I was again struck by the powerful disconnect that can happen between a team leader’s intention and impact. My experience is that leaders show up every day wanting to do the very best they can for their teams. My client, let’s call her Mary, is just...
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Engaging in Risky Business on Your Team?

If you are a member of a leadership team, you make risky decisions all the time. If you think the only path to managing risk is hiring smarter people and doing more analysis, you’re missing a key piece of the puzzle.     The dynamic on your team might be increasing the risk of associated with your...
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5 Board Effectiveness Questions Inspired by Apple

As the world's most admired company, Apple has continued to sit in the spotlight through success, challenge and change. Over the past few years, we have watched carefully to see how the company would manage through one of the highest profile CEO succession transitions in history. We were curious if...
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Does Coaching Work?

Whether coaching works is a question I get asked all the time as a coach and the head of leadership coaching for Knightsbridge Human Capital Solutions.  I have personally witnessed the power of coaching time and again, and a recently published article in the Journal of Positive Psychology provides...
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Which comes first, strategy or team effectiveness?

One of my great passions is facilitating business strategy sessions. As I’ve told you before, I’m a junkie for business and facilitating strategy gives me a taste of so many different businesses that I’m like a kid in a candy store.   But almost every time I facilitate a strategy session, I realize...
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Four Lessons for Leading in the Public Sector

As an executive coach, I work with leaders across many sectors and industries. During the past 10 years, I've coached over 100 provincial and municipal leaders in different roles at all levels. What I've come to know is that leading in the public sector is in many ways more complex and challenging...
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Three Critical Skills Managers Can't Do Without

Making sure managers are prepared to deal with the challenges ahead requires an array of tools and techniques. In addition to hard skills, including technical ones, managers need a cluster of skills and attributes that are really more about the art, not the science, of leadership. We have been...
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Yoga Inspired Leadership Lessons for Boards

After what seemed like an interminable period of inaction, the board at Lululemon Athletica has finally made itself heard.   On Tuesday, the iconic activewear company stunned the business world with a two-pronged announcement: first, founder and chairman Chip Wilson would step down; and second,...
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4 Things to Think About When Preparing for a New Boss

Recently, I was helping a team think through the imminent arrival of a new leader. They had been preparing and talking with a variety of consultants and advisors about the transition. One firm shared a one-page overview and an article about their approach, which they passed on to me.   As I read it,...
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No One is Doing the Pre-work!

Investing in learning is not just about people…it is the key to organizational sustainability. Although top-of-mind for organizations poised for growth, many have not yet figured out how to create an optimal learning experience to get the most from their learning investment. While there is much talk...
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Managing the Risk of a Bad Hire

Recent estimates put the cost of replacing a bad hire at up to five times the annual salary. At the executive level, that brings significant risk. By the time you realize a bad hire has been made, often it’s too late. The resulting loss of customers, employees and damage to your brand can make or...
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Time to Embrace the Complainer

We've all worked with that teammate who feels like a wet blanket, too often complaining that the sky is falling or bringing up past beefs endlessly and unconstructively.  Over time, we tend to ignore the complainer – in large part because he isn't a ton of fun to be around. He pokes at old...
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Getting Bold About Women on Boards

Do we need a hammer to convince Canadian companies to appoint more women directors? The Ontario Teachers' Pension Plan certainly thinks so. This week, Teachers made a splash with a proposal to the Ontario Securities Commission that all publicly traded companies  be required to have at least three...
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Virtual Teams: An Interview with Dr. Nick Morgan

With the amount of attention on virtual teams and the number of questions I get on how to make virtual teams work, I thought it would be valuable to provide some tips and advice. This is part 3 in a series on helping your virtual team get real. You can see the first two posts in the series here: ...
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Virtual Teams Can Be an Unequal Playing Field

  In this series, I’m sorting out the fact from fiction on virtual teams and giving you a few practical suggestions to help your virtual team get real. In the first post, I advocated for the importance of small talk and rapport building. In this post: dealing with the challenges of satellite...
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Virtual Teams Are Made of Real Humans

Much is made of the difference between co-located and so-called virtual teams.  I think the moniker is pretty silly, because the teams with members who sit in different countries aren’t any less real than teams that sit practically on one another’s laps.  What is very real is the challenge of making...
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If You Want Teamwork, Stop Creating Competition

I can’t tell you the number of times I’ve been called into an organization to help build a culture of teamwork, only to learn that people are measured, managed, and rewarded around individual performance. If success in your organization is defined exclusively by personal effort and achievement,...
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Getting Personal with Succession

  As leaders, we are responsible for developing the talent in our organizations for the future. There is no rocket science here. Yet, as we grow into larger and more senior leadership roles, we have a more specific obligation to identify and develop our own successors. This is about risk, business...
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Thinking Moves Ahead Again at Knightsbridge

For a number of years, Knightsbridge had the tag line – Thinking Moves Ahead. We believed that we could bring greater value to our clients by sharing new ways to think about critical human capital issues.  And over the last decade we’ve been sharing our perspective on human capital issues such as...
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What You Should (and Should Not) Expect From a Team Intervention

Humans are complicated, idiosyncratic, and fallible. Take eight to ten of them, combine them into a team and pressure them to produce results and you have the ingredients for dysfunction. So it’s no surprise that organizations are frequently looking to outside experts to assist with team...
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The Ugly Duckling & Career Management

Stop me if you’ve heard this one before:   You’ve been downsized, right sized, or optimized and just as you begin to get over the angst and confusion of this decision you run into that thing called the marketplace. Don’t get me wrong, it is where you need to be. It’s just that the marketplace can...
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It’s The Summer – Nothing Is Going On In The Job Market. Or Is It?

Every year about this time, I begin to hear my Career Transition clients say things such as “With summer, around the corner, is now the best time to be looking for a job?”, “Are there any jobs posted during the summer?”, “I’ve really noticed that the job advertisements have dropped off” or my...
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What is Career Capital and How To Get It

Career Capital is the result of investing in your skills, attributes, and behaviors. If you have an abundance of Career Capital you are the person people want to work with or work for, leaders see you as the high potential, and other employees want to collaborate with you. Individuals who have...
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3 Ways Concept Cars Can Help Build Future Leadership

The most intriguing concept cars combine technology, innovation, and thoughtful design. The talented individuals that create these prototypes are constantly imagining, evaluating, testing, refining, and re-evaluating. This will ensure that the ideas they envision as they peek into the future can one...
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Lessons From Canadian Business Legends

At a recent gala and Lessons From Legends breakfast event, Junior Achievement and Knightsbridge celebrated the induction of four business leaders into The Canadian Business Hall of Fame. The events provided a forum for executives and Junior Achievers to celebrate with, and learn from, these...
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What To Do When a Teammate Quits

In my last Knightsbridge blog post, I gave you some tips on what to do when a teammate gets fired. Today, I’m focusing on the other side of the coin. What if a teammate quits?  It can feel really terrible—like you’re being dumped. “No really, it’s about me, not you.”  Yeah, right!  Here are some...
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What To Do When a Teammate Gets Fired

It’s an unpleasant reality of the modern workplace—at some point, you will probably have a teammate who gets fired. We get uncomfortable and awkward in these situations and that’s not helpful to anyone.  Here’s some quick tips for what to do when a teammate gets fired. 1. Stop speculating: In my...
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Caring for Aging Parents & Managing Your Career

  Last week I was going to write a blog titled “I Don’t Have a Life, I Have a Job”. The focus of the blog post was going to be the issue of work-life balance and how difficult that can be to manage. However; the issue of managing my life and managing my career recently became a reality for me. On...
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Sports Rivalries at the Office: The Good, the bad, and the Ugly

You’ve bonded with your teammates; built trust and established open lines of communication. You’re a model of modern teamwork.  That is—until the playoffs pit your favorite team against the favorite of your colleague.  Whether it’s the NHL playoffs and you’re embroiled in an original-six rivalry,...
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Time to Overhaul Your Leadership Development

Organizations today need to approach leadership development in a more aligned and integrated manner. Some of the common challenges we see in organizations are fragmented leadership development initiatives, lack of continuity between programs by leadership level, and a focus on educating leaders...
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Why it's Hard to be Effective on an Executive Team

An executive asked me a really interesting question in a team session recently: “Which should be our first team?” What he was talking about was the divided loyalties of leading one team (your team of direct reports) and participating as a member of another team (the executive team).  It’s a great...
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4 Things You Can Say Instead of Throwing a Teammate Under the Bus

  Imagine this scenario. You gave a presentation at your team meeting today. It was a progress report on your big project. Around the table, heads nodded. Then this afternoon, you were walking down the hallway when you overheard a conversation between two teammates. One was complaining loudly about...
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4 Ideas for Re-inventing Leadership Across the Board

The idea that leadership actually starts at the Board has been slowly incubating over the past several years – and it’s now time for that idea to fully hatch. While the primary role of the Board has traditionally been focused on CEO performance, succession and strategy oversight, times are changing...
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4 Executive Secrets To Success

Pssst. I’ll let you in on a little secret. Executives who hold strong professional relationships with executive search consultants are the first to land.  Want to hear another secret? The best time to build a relationship with a search consultant is when you’re not even looking for a new job....
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Tips to Become a Great Networker

  Many people assume networking is a skill set that you need if you are looking for a job or you are in sales, but the truth is that networking is a key skill set that everyone needs to have in today’s job market. Networking is key to career success for many reasons including if you currently hold a...
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8 Building Blocks for Effective Succession Management

An effective succession management process will help us mitigate risk to the business, ensure continuity through times of change, and consistently build talent for the future. This sounds pretty good, doesn’t it? Unfortunately, for many leaders, it’s far more difficult to achieve. Having a clear...
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Leadership Role Modeling is about Sending Signals

In the Leadership realm, role modeling is considered table stakes. For leaders to live and breathe the behaviors and values they wish the rest of the organization to live.  What I’ve noticed is that most leaders think role modeling only really counts at ‘important’ times and places – at key meetings...
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Detaching From Your Former Job - A 9 step action plan to move you into the future

  Detaching from a job that you have held for years is very difficult - especially if you did not choose to leave, but instead were given a package and told your services were no longer required.   Dan had been working with the same company for 10 years as a Sales Manager with 15 people reporting to...
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Top 10 Strategies for Implementing Leadership Development Programs

In my last post (10 Things to Avoid When Implementing Leadership Development Programs) I talked about how the game of snakes (chutes) and ladders can be a useful analogy for understanding what strategies help move you ahead when implementing leadership programs and what make you slide backwards. In...
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Are You Relying Too Much On Your Boss?

I read a great blog about what to do if you’re feeling under-utilized on your team.  The article was by Career expert Chrissy Scivicque.  You can read it here. One of her useful suggestions (after making sure you’re doing your current job to perfection) was to make a specific request of your boss...
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The Real Reason Why Succession Fails in Organizations

Ineffective leadership continues to put organizations at risk. There has been no shortage of news coverage about boards struggling with and losing confidence in the CEO, and senior executives being ousted or jumping ship. Think E-Trade Financial, Yahoo, Citigroup, and most recently Rio Tinto.  All...
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Interview Prep – Not Just for Candidates

  We recruiters are great at finding candidates and getting them ready to see you. But after that, it's up to you and your team. Interviewing potential candidates is one of the most important user experiences that folks will have with your organization.  As we tell candidates, you only get one...
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10 Things to Avoid When Implementing Leadership Development Programs

Organizations have good intentions when it comes to rolling out leadership development programs.  What I’ve found in working with organizations of all sizes and in all sectors is that it can become a bit like playing the game of snakes (chutes for the U.S. folks) and ladders – some actions help move...
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The One BIG Mistake Teams Make

The biggest mistake that teams make is not answering the question “Why are we a team?” It seems the time has finally come when organizations are taking seriously the role of teams in productivity, growth, and innovation.  I’ve been busier than ever.  That means I’ve been meeting new teams and asking...
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Are Goals a Waste of Time?

  When I first started writing this over the Christmas holiday I was going to inspire you with my knowledge and expertise on creating, setting, and achieving goals.  I wanted to teach people how to get that promotion, recognition from your boss, or a salary increase — I am all about goals.  I even...
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Do You Make These Horrible Team Building Mistakes?

I had a great week last week taking our crusade to end the misery of bad teams to Newfoundland and Nova Scotia.  As I always do when I get the privilege of standing in front of an audience, I asked about the local customs around team building. (The recovering scientist in me can’t resist the chance...
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4 Tips for The First Interview

The executive interview process can be a lengthy one with many interviewers and stakeholders to impress along the way. Shining at this initial stage will help you establish credibility early in the process. Here are 4 tips to help ensure that first interview is a slam dunk:  1.  Be gracious to...
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Tackle Leader Mindset First

Have you wondered why all the money spent on development programs has not changed the behavior of your leaders?  You need to tackle leaders’ mindsets first. Traditional training targets skill development. This is useless if leaders do not: see the value in focusing their precious time on learning...
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After the Firing - STOP and Reflect

After being released from a job your mind may have a million questions: what should I do next, who do I know, should I relocate, what should I say about why I am no longer with company XYZ, who can help me, who is in my network, what kind of interview questions will I be asked, and on and on. In my...
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Nobody's Fault But Mine

The New Year marks a time for many to reflect. For some, it’s about confronting the obvious: I am not happy in my career and I want things to change. When it comes to making a career move, it’s tempting to think: All I need to do is change my current role and happiness will be all mine … mua haa haa...
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How Leadership Development Must Evolve

I was in a meeting with the executive team of a financial institution before the holidays. The organization isn’t hitting their financial targets and still made the investment in a yearlong leadership development program for the VPs and Directors. They recognized that to be successful moving forward...
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Top 10 Ways to Welcome a New Teammate

We've had a few new hires on the team recently and it's inspired me to share some tips for doing a great job of welcoming them and contributing to team effectiveness from the first moment on the job. Most of us have joined a company only to find no desk, no computer, or no one to eat with on day...
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The Gift of Advice: An At-a-Glance Look

With The Gift of Advice, Knightsbridge asked Canada’s top executives and senior professionals to share their most inspiring words of wisdom. Each response was different, but all had one thing in common: great insight. Here’s a visual breakdown of the advice we received.  
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Knightsbridge Gives Back With the Gift of Advice

  At some point all of us have received a piece of advice that really hit home; a tidbit of wisdom that influenced or enlightened us, and ultimately helped shape our career. This Holiday Season, in the spirit of giving, Knightsbridge is asking business leaders across Canada to pay it forward. Simply...
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Looking For Passion In All The Wrong Places

  As a career coach I work with people every day, helping them understand their skills, value, brand, motivators, and overall career aspirations. The one question I am asked on a regular basis is “how do I find my passion?” -- the perfect job that is fulfilling enough to drive every aspect of your...
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New Free Resources for Teams - The Right Words to Say

A while back, a client of mine asked if she could buy me lunch and get some ideas about how to handle a prickly situation on her team. I shared a few ideas that were simple, but I think they were helpful. As we got up to leave the restaurant, she said to me “you always have the right words to say!”...
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Going Beyond Resume Buzzwords

LinkedIn recently published a top 10 list of repetitive words professionals over-use on their profiles. According to LinkedIn, “creative”, “motivated” and “communication” are boring and overused. So the latest buzz is to figure out unique ways to describe what you offer. While I agree with this...
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Personal Branding 101: How to Manage Your Brand

  For everyone rolling your eyes at the word “brand”, replace the word “brand” for “reputation”.    Now let me introduce you to the importance of managing your brand because you have one regardless of what you think. People have an opinion about how you show up in the workplace and who you are so...
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Using tension on your team to your advantage

In my previous post, I argued that teams should stop trying to reduce tension and start using that tension to propel them forward. Doing so requires that you focus on the tension between what is today and what needs to be for the future. I call this vertical tension. To be effective, the vertical...
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The Younger Generation - It's not their fault they feel entitled in the workplace

  It has been written by philosophers, politicians, and people in general “the measure of a society is how we treat the weakest members.” Needless to say we are failing miserably at how we treat our aging population, but I will leave that for another day. Today, I want to discuss our younger...
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Should There Be Tension on a Healthy Team?

How do you reduce the tension on your team?  You don't: you redirect it. I was standing in front of the Executive Team of a large hospital.  We were in the midst of an intensive leadership development program when a member of the team asked “should there be tension on a healthy team?” What a great...
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5 Common Mistakes Companies Make When Hiring Executives

Should you hire an executive search firm to conduct your next important executive hire? Here are five mistakes companies commonly make when they don’t:   1. Downplaying the urgency – In this day and age, everything is urgent, right? However, a key vacancy at the senior executive level is especially...
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How Managers & Employees Should Behave During a Termination/Exit Meeting

Over the last ten years I have been privy to thousands of corporate transitions and have observed both good and bad behaviors from managers and employees.  The Impact of Termination on Employees: For many employees a termination is a defining moment in their life ─ a moment in time that affects...
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How to Communicate More Effectively

Teams are about relationships. Relationship are about communication. Communication is the sender AND the receiver. If there is one fundamental concept that you can apply to making your team more effective, it's to get really good at understanding intent and impact in communications. I see situations...
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Social Media & Leadership Development

Over the last year, my colleagues and I at Knightsbridge have been working on building our social media presence. Many of my clients have started to reach out and ask how social media can help with leadership development. But before you can do that, you’ve got to know what social media actually is....
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Are You Ready to Have the Difficult Conversation with Your Team?

Don't do a team building session that will make things worse! Most team building methods dive into the “juicy” issues at the first session—sometimes on the first agenda item. This is a dangerous approach and makes it just as likely that your team will leave the session more bruised, more hostile, or...
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Does Your Team Have What it Takes?

Some teams just weren’t dealt the hand of cards required to win. Teams exist to achieve a certain job. They innovate, they manage risk, they coordinate the activities of multiple groups…and so on.  These mandates require very different skills from team members—everyone knows that. But they also...
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How to Have Career Coaching Conversations (Step 5 of 5)

Discuss progress and hold employees accountable. Although the employee is the key to making his or her career plan unfold, as a manager you have an important and ongoing role. It is your responsibility to: hold regular employee career conversations, establish accountability, and be clear in your...
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7 Tips to Create a Great Linkedin Profile

Contrary to what many believe, Linkedin is not a resume database. It is a place where executives from various industries and geographies meet virtually to share knowledge and insights and to network. We all know the importance of first impressions, and your first chance to impress is via your...