Tuesday, May 28, 2013
In my last Knightsbridge blog post, I gave you some tips on what to
do when a teammate gets fired. Today, I’m focusing on the other
side of the coin. What if a teammate quits? It can feel
really terrible—like you’re being dumped. “No really, it’s about
me, not you.” Yeah, right! Here are some...
Wednesday, May 22, 2013
It’s an unpleasant reality of the modern workplace—at some point,
you will probably have a teammate who gets fired. We get
uncomfortable and awkward in these situations and that’s not
helpful to anyone. Here’s some quick tips for what to do when
a teammate gets fired. 1. Stop speculating: In my...
Friday, May 3, 2013
You’ve bonded with your teammates; built trust and established open
lines of communication. You’re a model of modern teamwork.
That is—until the playoffs pit your favorite team against the
favorite of your colleague. Whether it’s the NHL playoffs and
you’re embroiled in an original-six rivalry,...
Thursday, April 18, 2013
An executive asked me a really interesting question in a team
session recently: “Which should be our first team?” What he was
talking about was the divided loyalties of leading one team (your
team of direct reports) and participating as a member of another
team (the executive team). It’s a great...
Thursday, April 4, 2013
Imagine this scenario. You gave a presentation at your team
meeting today. It was a progress report on your big project. Around
the table, heads nodded. Then this afternoon, you were walking down
the hallway when you overheard a conversation between two
teammates. One was complaining loudly about...
Wednesday, February 20, 2013
I read a great blog about what to do if you’re feeling
under-utilized on your team. The article was by Career expert
Chrissy Scivicque. You can read it here. One of her useful
suggestions (after making sure you’re doing your current job to
perfection) was to make a specific request of your boss...
Tuesday, February 5, 2013
The biggest mistake that teams make is not answering the question
“Why are we a team?” It seems the time has finally come when
organizations are taking seriously the role of teams in
productivity, growth, and innovation. I’ve been busier than
ever. That means I’ve been meeting new teams and asking...
Wednesday, January 30, 2013
I had a great week last week taking our crusade to end the misery
of bad teams to Newfoundland and Nova Scotia. As I always do
when I get the privilege of standing in front of an audience, I
asked about the local customs around team building. (The recovering
scientist in me can’t resist the chance...
Tuesday, January 8, 2013
We've had a few new hires on the team recently and it's inspired me
to share some tips for doing a great job of welcoming them and
contributing to team effectiveness from the first moment on the
job. Most of us have joined a company only to find no desk, no
computer, or no one to eat with on day...
Tuesday, December 11, 2012
A while back, a client of mine asked if she could buy me lunch and
get some ideas about how to handle a prickly situation on her team.
I shared a few ideas that were simple, but I think they were
helpful. As we got up to leave the restaurant, she said to me “you
always have the right words to say!”...
Monday, December 3, 2012
In my previous post, I argued that teams should stop trying to
reduce tension and start using that tension to propel them forward.
Doing so requires that you focus on the tension between what is
today and what needs to be for the future. I call this vertical
tension. To be effective, the vertical...
Monday, November 26, 2012
How do you reduce the tension on your team? You don't: you
redirect it. I was standing in front of the Executive Team of a
large hospital. We were in the midst of an intensive
leadership development program when a member of the team asked
“should there be tension on a healthy team?” What a great...
Monday, November 19, 2012
Teams are about relationships. Relationship are about
communication. Communication is the sender AND the receiver. If
there is one fundamental concept that you can apply to making your
team more effective, it's to get really good at understanding
intent and impact in communications. I see situations...
Monday, November 12, 2012
Don't do a team building session that will make things worse! Most
team building methods dive into the “juicy” issues at the first
session—sometimes on the first agenda item. This is a dangerous
approach and makes it just as likely that your team will leave the
session more bruised, more hostile, or...
Monday, November 5, 2012
Some teams just weren’t dealt the hand of cards required to win.
Teams exist to achieve a certain job. They innovate, they manage
risk, they coordinate the activities of multiple groups…and so
on. These mandates require very different skills from team
members—everyone knows that. But they also...
Tuesday, October 30, 2012
If you’ve been treating people the way they treat you, you might be
causing a world of unnecessary stress on your team. I think most of
us who have been working for a while have realized that the Golden
Rule doesn’t work in organizations. You know—that old gem “do unto
others as you would have done...
Friday, October 12, 2012
Team building is for new teams and healthy teams. If you’ve got a
Toxic Team, it will just make things worse! I’ve often been called
into a truly toxic team only to hear that their attempt to fix
issues of competence, trust, or decision-making consisted of a
two-day offsite where they went...
Thursday, October 4, 2012
Meetings are much maligned, but I bet you hate them because you’re
talking too much about the wrong things and not enough about the
right things. According to the website EffectiveMeetings.com, most
business people spend about 25% of their time in meetings. These
percentages get worse the higher you...
Wednesday, September 26, 2012
You might know what they eat for lunch or how they answer the
phone, but you probably don’t know what you need to about your
teammates. When I work with teams to help them become more
effective, I always start with alignment. I shared the
Knightsbridge approach to creating alignment in a six part...
Thursday, September 13, 2012
Your organization is counting on your team to deliver. Doing so
will probably mean changing the way you operate. This is the final
post in a six part series on enhancing team effectiveness through
better alignment. Step 1 is to connect your team to the outside
environment. Step 2 is to orient to...