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Great Managers Coach

What is the secret ingredient to being a great manager? Could it be a sound approach to coaching? Coaching underpins good team communication and collaboration. Coaching activates employee engagement and drives career management success for both the employee and organization. Fundamental coaching...
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Teaching Gen Y To Lead

In my experience Gen Y are not afraid to step up and take on responsibility. They possess a ‘can do attitude’ and are great team players. Twenty-eight percent of managerial positions in the United States are already held by Gen Ys, those born between 1980 – 2000, also known as Millennials (Bersin)....
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Measuring the Effectiveness of Coaching : Where Rigour Meets Practicality

We know coaching works.  But many organizations are under increased scrutiny and need quantitative evidence (the numbers) to justify the spend. This can put pressure on internal HR/OD leaders as it creates extra work for those who already have overflowing desks. We have some good news… measuring the...
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The Question That Makes Even Great Leaders Cringe

Does this sound familiar? You know you are a good leader. You sincerely care about your people. You give solid direction and constructive performance feedback. You get good employee survey results.  Yet you secretly cringe when one of your employees says: “can we talk about my next promotion?” There...
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Start at the End to Close the Skills Gap

The latest ORC International HR Reflections report states that 60 per cent of U.S. organizations say there is a skills gap within their industry sector but 82 per cent say they do not undertake any formal research to determine what people need. Did I miss something? How is it that we can complain of...
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Are Managers Too Busy Managing Stuff To Manage People?

“For the majority of employees, managers are the gateway to the future.” This quote from a recent Knightsbridge study is one that resonates with many people. From our experience, leaders underestimate their impact on employee engagement and retention. What if I told you most employees just want...
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A Recipe for a Career Conversation

When it comes to having a career conversation, there are many ingredients that contribute to success, and - like in any great recipe – combining them artfully is usually necessary to create the best finished product. As a leader, you are going to have to be willing and open to trying a few different...
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What is Career Capital and How To Get It

Career Capital is the result of investing in your skills, attributes, and behaviors. If you have an abundance of Career Capital you are the person people want to work with or work for, leaders see you as the high potential, and other employees want to collaborate with you. Individuals who have...
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3 Ways Concept Cars Can Help Build Future Leadership

The most intriguing concept cars combine technology, innovation, and thoughtful design. The talented individuals that create these prototypes are constantly imagining, evaluating, testing, refining, and re-evaluating. This will ensure that the ideas they envision as they peek into the future can one...
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Interview Prep – Not Just for Candidates

  We recruiters are great at finding candidates and getting them ready to see you. But after that, it's up to you and your team. Interviewing potential candidates is one of the most important user experiences that folks will have with your organization.  As we tell candidates, you only get one...
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The Younger Generation - It's not their fault they feel entitled in the workplace

  It has been written by philosophers, politicians, and people in general “the measure of a society is how we treat the weakest members.” Needless to say we are failing miserably at how we treat our aging population, but I will leave that for another day. Today, I want to discuss our younger...
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How Managers & Employees Should Behave During a Termination/Exit Meeting

Over the last ten years I have been privy to thousands of corporate transitions and have observed both good and bad behaviors from managers and employees.  The Impact of Termination on Employees: For many employees a termination is a defining moment in their life ─ a moment in time that affects...
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Social Media & Leadership Development

Over the last year, my colleagues and I at Knightsbridge have been working on building our social media presence. Many of my clients have started to reach out and ask how social media can help with leadership development. But before you can do that, you’ve got to know what social media actually is....
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How to Have Career Coaching Conversations (Step 5 of 5)

Discuss progress and hold employees accountable. Although the employee is the key to making his or her career plan unfold, as a manager you have an important and ongoing role. It is your responsibility to: hold regular employee career conversations, establish accountability, and be clear in your...
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How to Have Career Coaching Conversations (Step 4 of 5)

Here’s the bottom line: if you are not able to do this as an employee you are in trouble. If you do not do this as a manager, you have failed the company and your team. It is the role of the manager to ensure that each member of their team understands: • the organization’s goals and strategies, • ...
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How to Have Career Coaching Conversations (Step 3 of 5)

  As a manager you have a certain amount of responsibility to inspire awareness in your employees in the following areas: • their personal reputation in the organization, • their profile and network within organization, and • career development opportunities available to them. At times this type...
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How to Have Career Coaching Conversations (Step 2 of 5)

  Do you know what inspires your employees? Do you truly understand what it would take for them to leave your organization? Do you know how they perceive their employee brand/reputation versus how others see them?   If you can’t answer these questions it might be time to sit down and start to get to...