Tuesday, July 30, 2013
Humans are complicated, idiosyncratic, and fallible. Take eight to
ten of them, combine them into a team and pressure them to produce
results and you have the ingredients for dysfunction. So it’s no
surprise that organizations are frequently looking to outside
experts to assist with team...
Friday, May 3, 2013
You’ve bonded with your teammates; built trust and established open
lines of communication. You’re a model of modern teamwork.
That is—until the playoffs pit your favorite team against the
favorite of your colleague. Whether it’s the NHL playoffs and
you’re embroiled in an original-six rivalry,...
Thursday, April 18, 2013
An executive asked me a really interesting question in a team
session recently: “Which should be our first team?” What he was
talking about was the divided loyalties of leading one team (your
team of direct reports) and participating as a member of another
team (the executive team). It’s a great...
Tuesday, February 5, 2013
The biggest mistake that teams make is not answering the question
“Why are we a team?” It seems the time has finally come when
organizations are taking seriously the role of teams in
productivity, growth, and innovation. I’ve been busier than
ever. That means I’ve been meeting new teams and asking...
Tuesday, January 8, 2013
We've had a few new hires on the team recently and it's inspired me
to share some tips for doing a great job of welcoming them and
contributing to team effectiveness from the first moment on the
job. Most of us have joined a company only to find no desk, no
computer, or no one to eat with on day...
Monday, December 3, 2012
In my previous post, I argued that teams should stop trying to
reduce tension and start using that tension to propel them forward.
Doing so requires that you focus on the tension between what is
today and what needs to be for the future. I call this vertical
tension. To be effective, the vertical...
Monday, November 19, 2012
Teams are about relationships. Relationship are about
communication. Communication is the sender AND the receiver. If
there is one fundamental concept that you can apply to making your
team more effective, it's to get really good at understanding
intent and impact in communications. I see situations...
Wednesday, November 14, 2012
Over the last year, my colleagues and I at Knightsbridge have been
working on building our social media presence. Many of my clients
have started to reach out and ask how social media can help with
leadership development. But before you can do that, you’ve got to
know what social media actually is....
Monday, November 12, 2012
Don't do a team building session that will make things worse! Most
team building methods dive into the “juicy” issues at the first
session—sometimes on the first agenda item. This is a dangerous
approach and makes it just as likely that your team will leave the
session more bruised, more hostile, or...
Friday, October 12, 2012
Team building is for new teams and healthy teams. If you’ve got a
Toxic Team, it will just make things worse! I’ve often been called
into a truly toxic team only to hear that their attempt to fix
issues of competence, trust, or decision-making consisted of a
two-day offsite where they went...
Thursday, October 4, 2012
Meetings are much maligned, but I bet you hate them because you’re
talking too much about the wrong things and not enough about the
right things. According to the website EffectiveMeetings.com, most
business people spend about 25% of their time in meetings. These
percentages get worse the higher you...
Wednesday, September 26, 2012
You might know what they eat for lunch or how they answer the
phone, but you probably don’t know what you need to about your
teammates. When I work with teams to help them become more
effective, I always start with alignment. I shared the
Knightsbridge approach to creating alignment in a six part...
Thursday, September 13, 2012
Your organization is counting on your team to deliver. Doing so
will probably mean changing the way you operate. This is the final
post in a six part series on enhancing team effectiveness through
better alignment. Step 1 is to connect your team to the outside
environment. Step 2 is to orient to...
Tuesday, August 28, 2012
Knowing what your team needs to do is good. Knowing what it will
take to make it happen is even better. This is the fifth in a
six-part series on enhancing team effectiveness through better
alignment. Step 1 is to connect your team to the outside
environment. Step 2 is to orient the team to the...
Monday, August 27, 2012
In his book Trust Me: Four Steps to Authenticity and Charisma Dr.
Nick Morgan shows how individuals can present an image of
authenticity and respect for their audience - whether it’s a team,
an executive meeting or through a one-on-one conversation. Nick’s
four-step process is extremely valuable for...
Thursday, August 23, 2012
Alignment is about more than a shared sense of purpose within the
team. You need to articulate the mandate of your team so everyone
knows your role. This is the fourth in a six-part series on
enhancing team effectiveness through better alignment. Step 1 is to
connect your team to the environment...
Tuesday, August 21, 2012
Stop wasting time adding value that others can add. You need to
figure out the unique value of your team, and make sure you deliver
what your organization needs. This is the third in a six-part
series on enhancing team effectiveness through better alignment.
Step 1 is to connect your team to the...
Thursday, August 16, 2012
No team is an island. Figure out what your organization is trying
to achieve. This is the second in a six-part series on enhancing
team effectiveness through better alignment. In Step 1, I talked
about the importance of connecting your team to the changing
environment outside your organization....
Wednesday, August 15, 2012
Most teams are too disconnected from the outside world to know what
they should be doing. This is the first in a six-part series on
enhancing team effectiveness through better alignment. I’ll take
you from the very beginning to a full set of team rules of
engagement, with a lot of practical advice...
Thursday, August 9, 2012
“Happy families are all alike; every unhappy family is unhappy in
its own way." Anna Karenina –Tolstoy The same statement could
be made of teams. There are an infinite number of ways that teams
can be unhealthy. Each team member brings their own quirks and bad
habits. Multiply those with the...